Returns & Replacement Policy
- Since this is a personalized product, returns and cancellations are not accepted once production has begun.
- Replacement is provided only in cases where the product is damaged, defective, or incorrect.
- Any issue must be reported within 24 hours of delivery, along with clear photos of the product.
- For damage-related replacement claims, an unboxing video is mandatory. Claims without a proper unboxing video may not be eligible for replacement.
- Please ensure the package is recorded continuously from the time of opening to clearly show the condition of the product and packaging.